DC residents on furlough, if you need to make payment arrangements with your utilities during the shutdown, OPC may be able to help. Call OPC at (202) 727-3071 & ask for a consumer services specialist or email us at info@opc-dc.gov    | People's Counsel featured in national magazine for raising the plight of women facing utility burdens at national conference    | OPC Wins Key Benefits for DC Consumers with PSC Approval of Gas Merger and Tax Rate Cut     | OPC & DC Government Announce Broad Consumer Benefits in Washington Gas/Altagas Merger Settlement    |    Watch Our New Video -- OPC Can Help!    |   OPC Releases New Guide to Going Solar in DC    |   Press Release: Pepco Rate Case Settlement to Reduce Distribution Rates    |   Press Release: OPC Joins US Research Project on Expanding Solar Power in DC and Nationwide    |    Frequently Asked Questions about the New DC PLUG Plan…    |    OPC Warns Consumers about Questionable Third Party Supplier Telemarketing

File a Complaint

Consumers can file an individual utility complaint with OPC, which serves as the statutory representative for District utility consumers

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Utility Bills

How to Read Your Utility Bills

Learn more about the charges, fees, and taxes that appear on your utility statement

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For the Media

Find the latest OPC news releases, commentary, media appearances and public testimony

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Utility Emergency

Wires down, Power outage, Gas leak, No dial tone? Use these resources to get help quickly

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Sandra Mattavous-Frye

People's Counsel

"I will never lose sight of the consumer entitlement to affordable basic service, quality service and the necessity for empowering consumers to have a place at the table in the regulatory process."

Meet the People's Counsel
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Sandra Mattavous- Frye

People's Counsel

"I will never lose sight of the consumer entitlement to affordable basic service, quality service and the necessity for empowering consumers to have a place at the table in the regulatory process."

Meet the People's Counsel
Watch People's Counsel Video

 

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